Terms of Service
Terms of Service
Last updated: July 13, 2026
These Terms of Service apply to your access to and use of JustScan, which is operated by GLOUD PTE. LTD., a Singapore-registered company.
By accessing our website, purchasing our products or services, or using our services, you agree to these Terms of Service.
1. About JustScan
JustScan provides digital dental workflows and 3D printing solutions for dental clinics and dental professionals. Our offerings may include custom dental restorations, dental appliances, consumables, subscriptions, deposits, and related support services.
2. Intended Customers
Our products and services are intended for dental clinics, dental laboratories, dental professionals, and other qualified business customers. Customers are responsible for ensuring that the purchase, import, use, and application of our products or services comply with applicable local laws, professional standards, and regulatory requirements.
3. Orders and Payments
Orders may be placed through our website, invoice, payment link, or another approved sales channel.
Payments are processed securely by Stripe or another approved payment provider. We do not store full card details on our website.
Prices, payment currency, applicable taxes, shipping fees, and other charges will be displayed or communicated before payment is completed. If a price or currency is not clearly displayed, please contact us before placing an order.
4. Custom Products and Services
Some products or services may be custom-made, produced, or prepared based on customer-provided information, dental scan data, prescriptions, design instructions, or other specifications.
Customers are responsible for providing accurate and complete information. We may not be responsible for delays, errors, or additional costs caused by incomplete, inaccurate, or late information from the customer.
5. Subscriptions, Deposits, and Support Services
If subscriptions, deposits, or support services are offered, the applicable billing cycle, renewal terms, cancellation terms, and service scope will be displayed or communicated before purchase.
6. Fulfillment, Delivery, Returns, Refunds, and Cancellations
Our Refund Policy, Shipping & Delivery Policy, Return Policy, and Cancellation Policy apply to eligible orders and form part of these Terms of Service.
7. Legal, Regulatory, and Export Restrictions
Some products and services may be subject to local dental, medical, import, export, or professional regulations. Availability may vary by country or region.
Customers are responsible for confirming that they are permitted to purchase, import, receive, and use our products or services in their jurisdiction.
8. Promotions
Promotions, discounts, trials, or special offers, if available, are subject to the terms displayed at the time of the offer. Promotions may be modified, limited, or withdrawn where permitted by applicable law.
9. Intellectual Property
All content on our website, including text, images, product descriptions, branding, designs, and other materials, is owned by or licensed to GLOUD PTE. LTD. or its affiliates and may not be used without permission.
10. Limitation of Liability
To the maximum extent permitted by applicable law, GLOUD PTE. LTD. is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
11. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be posted on this page.
12. Contact
If you have questions about these Terms of Service, please contact us:
GLOUD PTE. LTD.
UEN: 202526843C
Registered Address: 32 LINCOLN ROAD, #11-03, ROSEVALE, SINGAPORE 308362
Email: support@gloud.io
Phone: +65 8400 6128