Privacy Policy
Privacy Policy
Last updated: July 13, 2026
This Privacy Policy explains how GLOUD PTE. LTD., operating JustScan, collects, uses, stores, and shares personal information when you use our website, contact us, purchase our products or services, or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
- Contact information, such as name, company name, email address, phone number, and business address
- Order and transaction information, such as products or services purchased, invoices, payment status, and delivery information
- Account or support information, such as inquiries, service requests, communications, and support records
- Website usage information, such as IP address, browser type, device information, pages viewed, and other technical data
- Dental workflow or service-related information that customers provide to us for product design, service delivery, support, or fulfillment
2. How We Use Information
We use information to:
- Provide, process, and fulfill products, services, orders, invoices, and support requests
- Communicate with customers about orders, services, support, billing, and account matters
- Process payments and prevent fraud or unauthorized transactions
- Improve our website, products, services, and customer experience
- Comply with legal, regulatory, tax, accounting, and business obligations
3. Payments
Payments may be processed by Stripe or another approved payment provider. We do not store full card details on our website. Payment providers may collect and process payment information according to their own privacy and security practices.
4. Sharing of Information
We may share information with:
- Payment processors, such as Stripe
- Service providers who help us operate our website, process orders, deliver services, provide support, or manage business operations
- Logistics, delivery, or fulfillment partners where needed
- Professional advisers, auditors, legal advisers, or regulators where required
- Authorities or third parties where required by law or necessary to protect our rights, customers, or business
5. Data Retention
We retain information for as long as reasonably necessary to provide our services, fulfill orders, resolve disputes, maintain business records, comply with legal obligations, and enforce our agreements.
6. Security
We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Transfers
Because we operate internationally, information may be processed or stored in countries other than the country where you are located. We take reasonable steps to protect information in accordance with applicable law.
8. Your Choices
You may contact us to request access, correction, deletion, or other handling of your personal information, subject to applicable law and business/legal requirements.
9. Cookies and Similar Technologies
Our website may use cookies or similar technologies to operate the site, analyze usage, improve user experience, and support security or marketing functions. You may adjust your browser settings to limit cookies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
11. Contact
If you have questions about this Privacy Policy, please contact us:
GLOUD PTE. LTD.
UEN: 202526843C
Registered Address: 32 LINCOLN ROAD, #11-03, ROSEVALE, SINGAPORE 308362
Email: support@gloud.io
Phone: +65 8400 6128